Saturday, March 13, 2021

Happy shopping outcome

The weekend is here. Yay!

I have some errands to run later on today. I made a decent shopping list. Most of the items are food! Here's hoping that I get everything that I need.

On a slightly different note, I had placed an order online for an item with a small business that I frequent often. I got to exchange e-mail messages with the owner. I had ordered a plushie. She said that there was some glitch on her end and it wasn't available. I got a refund.

However, there was a larger version of the same plushie that she had, but wasn't listed on her site. I got it without tax. It was such a lovely outcome that I didn't expect. She has always been nice to me and it was such a nice gesture to have the tax knocked off.

Great customer service from a small, local store that has survived this pandemic. It's one of many reasons why I return.


  1. It's probably also the reason it has survived. People don't pay enough attention to just how important good customer service can be.