It's the weekend. A long weekend. Thank goodness!
I didn't sleep well last night. It has been the first time in nearly two months since I have had foot pain. I put so much stress on it trying to set up my new modem that my foot didn't like it and let me know about around 6 am.
I'm hoping to sleep better tonight. Enjoy your weekend!
Showing posts with label modem. Show all posts
Showing posts with label modem. Show all posts
Saturday, May 16, 2020
Friday, May 15, 2020
Lack of a delivery notification, but my modem works wonders!
Contactless delivery is interesting. Amazon does it right. If you are a Prime member, it delivers your package by placing it on your porch or front step, snapping a photo of your package and where it is, and the app lets you know that it has arrived.
Yesterday, I was expecting my modem to be delivered. It was 5 pm and I hadn't received it. I sent an e-mail to my Internet service provider for the tracking number.
I did get the tracking number about an hour later. It said that it was delivered at 2:14 pm. I was home eating lunch at that time. I didn't hear a door bell, knock, or cell phone ring.
Sure enough, I opened the door and it was sitting on the door step, in the rain. Thankfully, it was wrapped in a plastic bag.
Canpar, you need to be better at notifying customers. My cell phone number was on the front of the package. You could have texted or called me. It only takes a few seconds. I wasn't aware that you had delivered my package that stayed outside for four hours.
My package could have been stolen if we weren't going through a pandemic. If the package wasn't so carefully packaged, the rain could have damaged my modem.
On a happier note, my modem works well. I use the faster wifi band for work and videos. The slower band is for tablets and slower devices.
It's like night and day so far. I am looking forward to trying it out when I'm working from home in a few hours and doing meetings over my wifi connection.
Yesterday, I was expecting my modem to be delivered. It was 5 pm and I hadn't received it. I sent an e-mail to my Internet service provider for the tracking number.
I did get the tracking number about an hour later. It said that it was delivered at 2:14 pm. I was home eating lunch at that time. I didn't hear a door bell, knock, or cell phone ring.
Sure enough, I opened the door and it was sitting on the door step, in the rain. Thankfully, it was wrapped in a plastic bag.
Canpar, you need to be better at notifying customers. My cell phone number was on the front of the package. You could have texted or called me. It only takes a few seconds. I wasn't aware that you had delivered my package that stayed outside for four hours.
My package could have been stolen if we weren't going through a pandemic. If the package wasn't so carefully packaged, the rain could have damaged my modem.
On a happier note, my modem works well. I use the faster wifi band for work and videos. The slower band is for tablets and slower devices.
It's like night and day so far. I am looking forward to trying it out when I'm working from home in a few hours and doing meetings over my wifi connection.
Thursday, May 14, 2020
Transparency on shipping and the toll on the Internet when many are working from home
It appears that my modem will be delivered later on today. I just got a bill for the courier service. Interesting.
I'm not upset about paying $11.30 for shipping. It would have been nice if someone at my ISP had said, "Since you have been with us for eight years, we're giving you a new modem. However, we will be billing you for shipping." Transparency would have been nice.
Again, it's not a huge deal. The modem-router is probably worth $150 and I am hopeful that it will improve the quality of my Internet connection.
Yesterday, my colleague and friend had a chat with me about work. My connection had cut out briefly. She had the same issue with hers earlier in the day when she was in a meeting.
I have a feeling that since a lot of us are online, data connections will go through some hiccups these days.
I'm not upset about paying $11.30 for shipping. It would have been nice if someone at my ISP had said, "Since you have been with us for eight years, we're giving you a new modem. However, we will be billing you for shipping." Transparency would have been nice.
Again, it's not a huge deal. The modem-router is probably worth $150 and I am hopeful that it will improve the quality of my Internet connection.
Yesterday, my colleague and friend had a chat with me about work. My connection had cut out briefly. She had the same issue with hers earlier in the day when she was in a meeting.
I have a feeling that since a lot of us are online, data connections will go through some hiccups these days.
Wednesday, May 13, 2020
Early start and a new modem to come
Yesterday, my workday started before 7 am. It's nice wrapping up work early. In my case, I ended up working a bit more because only one person was in a spreadsheet that I needed to update. It's much easier to update dropdown menus when there aren't a ton of users in the same shared file.
I do have an update on my Internet issues. Naturally, a test was done before 6 am and the signal was fine according to my Internet service provider. Of course, it was! I had rebooted my modem before I went to bed and I expect the signal to be strong when I'm not fully using my wifi!
Anyway, I am getting a new modem shipped to me this week for free. That's good news. This modem has two wifi bands. We'll see how things work out. I'm optimistic.
Tuesday, May 12, 2020
Sluggish Internet connection
I find that my DSL Internet connection at home get sluggish as the day progresses. I reboot my modem-router combo weekly, which helps initially, but gets worse over the next week or so.
I'm wondering whether I need a new router-modem. I've had my current and only one since I became a customer with my Internet service provider eight years ago. Maybe a technology update would be helpful.
I'm not sure whether upgrading my Internet service plan would be worth it. Anyway, I've asked support to look into my sluggish connection and see what suggestions I get.
I'm wondering whether I need a new router-modem. I've had my current and only one since I became a customer with my Internet service provider eight years ago. Maybe a technology update would be helpful.
I'm not sure whether upgrading my Internet service plan would be worth it. Anyway, I've asked support to look into my sluggish connection and see what suggestions I get.
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