Showing posts with label advisor. Show all posts
Showing posts with label advisor. Show all posts

Sunday, September 11, 2022

My new car and my awesome product advisor

I got my new car on Wednesday. I love it. It's like my previous car, but quieter and with more features.

I asked my product advisor (he's really my sales guy, but his new title makes more sense) if I could get protector film on my new car, similar to what I got on my old one. It protects the car from stone chips and such. I remembered this feature a week before getting the new car, so I knew that it may not be applied in time.

Sadly, it wasn't. I went back on Friday to drop off my car to get it installed.

The problem was that the dealership doesn't offer shuttle services since the pandemic. I'd have to wait for the work to be done.

"I'll drive you home," he said.
"Really? Thanks," I said.
"You're welcome," he replied.

He took me home and dropped me off at the dealership once the work was done.

He has been my product advisor for three different leased cars. I truly landed a good one.

Tuesday, August 11, 2020

Car maintenance that cost me nothing

On Monday, I finally bit the bullet and took my car in for servicing. I have put off getting my car's winter tires off due to the pandemic. When my oil change light lit up on the dashboard, I knew that I had to bring my car in. Thank goodness we are in stage 3 of businesses reopening.

I normally drop off my car and get a shuttle ride home. With the pandemic happening, shuttle service is unavailable. Instead, I had to sit there with a mask on and wait for my car.

The work done on my car took two hours. I will say that sitting under air conditioning with a comfortable cotton mask on was great. I used three hours of paid time off from work that I was supposed to take in early July, but was on vacation. I loved sitting there, relaxing, and vegging.

How much did I pay for the car maintenance. Nothing. Crazy, huh?

My car service was under warranty. Getting my all-season tires on was free, thanks to the tire rotation part of the servicing being done. I had paid for two seasons of tire storage at the place, so I didn't need to pay for more.

To top things off, I had a great service advisor. He was kind. It was nice chatting with him about everything from running out of printer paper, to pointing me in the right direction to get my free messenger bag. Yes, I got a free bag that's pretty nice.

It was a good day.

Thursday, November 14, 2019

Snow tires and annoying people

On Wednesday, I got my winter tires installed on my car. It was an odd day.

I didn't get my usual service advisor. He was there. There were tons of customers, likely all getting winter tires installed.

I got a new advisor. I didn't like how he insisted that I was wrong. Well, I had to ask him to look up my records. If you don't believe me, check the facts that you have in your database.

This theme carried on to my incompetent colleague, who accused me of telling another colleague something incorrect. She wasn't even in my conversation. I had a text conversation with her other team lead. I copied and pasted it. I had proof.

I then told her to have facts before making ridiculous, nonsensical statements. She said that she was "merely asking a question." A question doesn't go into false accusations.

She's an idiot. Sadly, I have to put up with her.