Huge snow accumulations and frustration working with a software developer

On Monday, my area got a blizzard warning and a lot of snow. 

Snowfall estimates were bumped up to between 40 to 60 centimetres. Toronto got 47 cm. Oshawa got 55 cm. Where I live is midway between the two. I'll take the median and say that we got 51 cm. It was a lot!

I don't think that my street has been plowed yet. It's so quiet. One neighbour tried to drive on the road and was highly unsuccessful.

I got annoyed with a software developer yesterday for a few reasons:

• He sent me a Word document that was on his personal SharePoint site. I couldn't access it because he didn't share it with me. I told him to send the file to me as an attachment.
• The details in his document were vague. I had to ask him about specific parameter names. Some had global as a prefix. Others did not. Highly inconsistent. He said to follow what the old parameter names were as a guideline. Um, no. That's not how it works. If you give me a list of new parameters, I assume that they apply to all hyperlinks that you have mentioned in the same section.
• I asked which software releases these changes were for. He guessed at it. I asked him to confirm.

As patient as I am, I got more annoyed with the number of questions that I needed to pose because he took shortcuts to give me in the information. Horrible! If I have so many questions because the content provided is unclear to me, how is a customer going to understand the information that I am writing about?

I let him know that details need to be more explicit in future. Telling me that he can have a call to explain stuff was ridiculous. Just give me the correct details right off the bat and save us both time and frustration.

Here's hoping that I'm not snowed in on Tuesday.

Interns and coincidence

For the past year, I have trained and worked with my intern. He has three days left before his work term is over.

During this same period, we have also worked with another intern. This one is a software developer.

Yesterday, I had a call over our lovely chat tool to talk about what could be his final contribution in his work term. Like my intern, this one is equally as bright and hard-working.

I took the time to say that I have enjoyed working with him. He appreciated it. He said that my intern has always spoken highly of me. It was nice of him to say.

I liked his story about how he was driving his girlfriend home one evening. He found out that his girlfriend and my intern live on the same street. Small world!

No doctor call, but I had a nice chat with a colleague about his English skills

As expected, I didn't get a call from my doctor. I left a voice message, letting folks there know that they missed the boat and to call me back later on today. I'll be calling them, too. I don't trust their reliability, which is sad.

I will ask for my appointment to be over the phone. I don't see the need to come into the clinic.

On a happier note, I worked with a software developer on a new feature. After we were done, he confided that he likes writing documentation. He said that if I have any feedback on his written work (he's from Brazil), he'd be happy to get some from me. 

It was nice to hear. I wish that more developers would work on improving their English, if English is their second language. Heck, there are some folks whose first language is English and aren't great at it!

I let him know that I'd be happy to provide feedback. I do it anyway within my team, so it's a natural extension.

Predictable dentist's appointment and recognition at work

My dentist's appointment was predictable. I got x-rays done on my teeth. My teeth were cleaned. I have no cavities. Predictable is good.

On Monday, I went to an all-employee meeting at work. My manager rolled out a project that our team has been working hard on for several months. He had a slide recognizing all of us by listing our names.

For the last 1.5 months, I have been working closely with a developer to document a new way of installing software. We worked well together.

Well, his manage had a slide that listed only software developers on his team. He didn't put me on it. It didn't sit well with me.

On Tuesday, this developer sent me a recognition e-mail, which is a part of our internal program, saying nice things about working with me to get these steps documented. I appreciated it and responded back. My manager saw this recognition and also acknowledged it.

It's nice to be recognized from time to time.