Showing posts with label unlock. Show all posts
Showing posts with label unlock. Show all posts

Wednesday, April 28, 2021

The disaster that is a Windows update

On Monday, after I was done work at 4 pm, I had a Windows update on my work laptop that was pending and had it installed. I left my laptop on for another hour before I turned it off for the day.

I started my workday on Tuesday just after 7 am. I woke up too early. In a way, it was good.

I booted up my work laptop. I could not get Microsoft Teams to launch. I needed it to train the new hire. Rebooting and relaunching Teams did not work. I absolutely dislike whenever there's a Windows update. Ideally, it should work. When it's bad, it's incredibly bad.

At 8 am, I started training the new hire. I noticed that no matter what site I was trying to access, I had to enter my username and password, and my credentials could not be authenticated. I then saw a Windows message saying to lock my screen. I did it. Guess what? I was completely locked out of my laptop. Great.

At work, there's a self-serve password reset. I tried it and couldn't connect to the server. Lovely.

I then called the IT helpdesk. The folks there suck. The woman I spoke to said that she couldn't unlock my account and had to pass it over to her colleague. He would call me back. I asked at what number. At my Teams phone number. Um, no. I have Teams on my locked laptop. You can't automatically assume that the phone number on record is accurate. I gave her my cell phone.

I tried logging in after fifteen minutes. Success! I was able to log into my laptop and train. Sadly, I lost an hour of productivity.

The male helpdesk guy called me half an hour after I had logged in. Such a crazy delay! Apparently, since this Windows update happened, many folks have been calling the helpdesk for assistance.

Such a horrible update!

Monday, September 07, 2015

Lunch, phone unlocking, and a threat to my backside

Last Tuesday was a bit unpredictable as far as my guy's availability for lunch. A mutual colleague of ours, who lives in Saudi Arabia these days, flew back to Toronto attend my guy's course. My guy said that this colleague had made mention of doing lunch with my guy on Tuesday. So, our date lunch may not happen.

Well, my guy pinged me first thing in the morning. He told me that this colleague didn't show up for his course. My guy asked whether I was still free to have lunch with him. Although I had packed my lunch, I was good with deferring my goodies for dinner and having lunch with my guy. He was relieved.

We went out for lunch at 12:30 pm. My manager had scheduled a last-minute meeting with me and another manager from noon till 12: 30 pm. I advised my manager that I had to do a hard stop at 12:30 pm, for my guy's lunch slot isn't too flexible. My manager tends to talk a lot. Sure enough, it happened and the meeting dragged on. I got up from the meeting, excused myself, and left. I also let my guy know that I was running a few minutes later.

My guy and I met downstairs and headed to his car. We drove to our favourite Chinese restaurant. He ordered my dish from the day before, which was spicy garlic chicken. I went with the chilli chicken. Yep, we are still in chicken mode.

My guy turned a bit serious for a brief moment during our conversation.
"I have a favour to ask of you," he said seriously.
"Oh, no. Is this work-related?" I asked, knowing that it wasn't.
"No. Your cell phone plan is with Telus, right?" he asked me.
"Are you going to tell me your old puns again about cell phone providers?. Telus about your day. Rogers, that, buddy! That rings a Bell," I teased my guy, while giving him a taste of his own medicine.
"Wow, now I don't know what I was going to ask you after that rant," he smiled.
"Maybe that's a good thing," I replied.
"I need to unlock my phone and need a different SIM card. You have a nano SIM, too, correct?" he asked me.
"Yes," I replied. "I can help you after work."
"Thank you. That would be great."
My guy and I are pretty consistent when it comes to unlocking phones as of late. I have done it with two of my phones. He has done it with the last two phones that he has owned.

After work, I dropped by a meeting room on the second floor where my guy was teaching his course for the week. My guy was bent over to reach for something. I was admiring the view from afar. I enjoyed it.

My guy and I sat together to unlock his phone. We exchanged SIM cards, with my guy carefully inserting my nano SIM into his phone. He wanted me to record the procedure, in case something went wrong. It was my first time recording video on my phone, which turned out well. He successfully unlocked his phone. We also tried the data. We had to change a setting and it worked like a charm.

We packed up. I teased my guy over something.
"You're such a bad girl," he hinted.
"I'm not. I am a good girl, as always," I replied.
"No, you are never a good girl. If I had a wooden ruler, I would show you how bad you are."
It's nice when he threatens me that way. It's quite the turn-on.